Our business model is designed to take away the challenges normally associated with transporting products to and from regional locations in Australia. We take full ownership and responsibility for managing our customers’ transport requirements, allowing our clients to focus their attention elsewhere. Our customers benefit from our networks, expertise, software and passion for great service.
We deliver our customers with:
- Every aspect of our customers transport requirements are controlled by a dedicated Client Services Manager.
- We partner with quality carriers who share our passion for service.
- Fully transparent end-to-end systems allows us to proactively micro manage every delivery.
- We will monitor and automatically flag all high impact customers and or shipments.
- Our aim is to provide above industry standard on time delivery performance, reported to our clients monthly.
- We aim to close out all customer service enquiries within four hours.
- We are open, transparent and honest. When issues are identified, we communicate to our clients and fix the problem.
Ready to work with Regional Logistics Australia? Click here to contact us today.